Claudelands | Hamilton | 9 September 2020








Online Events and Webinars

Online Events and Webinars

Check out these awesome webinars that are on offer to help you and your business during Covid-19.
Check back soon for more events.


  • Thu 4 June, 11am
    Restructures and Redundancies
    Rotorua Business Chamber
    Like many businesses, reducing staff overheads may be essential post Covid-19. In this webinar we will cover, the why, the how and the pitfalls of carrying out a restructuring process to make changes to your current staff employment conditions or make roles redundant.
  • Thur 9 June, 2pm
    Decluttering COVID-19 – Myth Busting and Looking Ahead- Webinar
    Tauranga Chamber of Commerce and Tauranga Chamber of Commerce
    Kate Ashcroft is presenting this free webinar to provide employers information on:

    • Common misconceptions around employment law obligations around COVID-19;
    • Dealing with new ways of working – emerging trends and issues;
    • Address health and safety issues moving forward with businesses returning to work; and
    • The interplay between immigration and employment law.
  • Wed 10 June, 9.30am
    BWN Coffee Catch-up
    Business Women’s Network (BWN) is hosting regular Zoom meetings to bring women together to discuss your wins, your challenges and to make connections within the network. Facilitated by BWN co-ordinator Jeanette Mindham, we will be keeping each session to a limited number so everyone can have a chance to talk.
  • Wed 10 June, 1:30pm
    Using LinkedIn to Grow Your Business
    Rotorua Business Chamber
    LinkedIn is an amazing networking tool that when used correctly can help grow your business. In this webinar, you will learn about the opportunities that exist, how to optimise your page and how to engage with your perfect customer.
  • Wed 10 June 2.00pm
    Marketing automation for eCommerce
    This webinar with Zeald focuses on showing you how to use marketing automation to close more new customers and clients, prevent customer churn and speed up dozens of other business, prospecting and marketing tasks.
  • Thurs 11 June 10.00am
    Achieving cashflow freedom
    Join Linda Finlay from BDO Tauranga for this 30-minute seminar to learn how to better manage your cashflow. By attending this seminar you’ll understand where the cash goes in your business, learn how to differentiate your business from competitors and prepare for economic uncertainty, and identify the profit drivers and KPIs for your business.
  • Wed 17 June 12.00pm
    Make your vision for the future a reality
    Lockdown has given many of us time to reflect on our lives and think of how we could do things differently. However, as we settle back into the norm, is it just going to be the same as it always was? Business Women’s Network (BWN) invites you to join us for this interactive session where presenter Ginny Moore will look at clarifying what is important to you now, exploring what’s really stopping you and how to stay on track to achieving your goals.
  • Thurs 18 June 11.00am
    Thought Leadership Thursday: Building our nation with Paul Blair
    It’s time for the great reset, to create a vision for New Zealand and get a long term nation-building plan that survives several political cycles. CEO for Infrastructure New Zealand, Paul Blair, joins us for a thought-provoking discussion as part of our regular web series.
    This event comes hot on the heels of VisionWeek 2020 (June 8 -12); click the title to find out more.
Useful Links for Business

Useful Links for Business

Check out this list of useful links for businesses to help you find information during lockdown.

Check back soon as we will update regularly.



  • Continuity Business Plan
    A business continuity plan will help you create systems of prevention and recovery to help deal with threats such as Covid-19. Click on the link below to use this guide provided by Tauranga Chamber of Commerce to enable ongoing operations during times of disaster recovery. Download our free template here



  • New Zealand Inland Revenue releases criteria for the new Small Business Cashflow (Loan) Scheme
    From Tuesday 12 May New Zealand businesses can apply for the Small Business Cashflow (Loan) Scheme (SBCS) from the Inland Revenue. In summary, the SBCS is a further government scheme in response to COVID-19 aimed at providing small businesses loans of up to NZD100,000 immediately. Read more


  • Ministry for Social Development
    MSD are the sole agency responsible for paying the wage subsidy and all superannuation and job seeker benefits.
    – For general enquiries call 0800 559 009
    – To contact the Ministry with wage subsidy queries, the number is 0800 40 80 40.
    – If you are a superannuitant and require extra financial assistance at this difficult time, please call MSD on 0800 552 002.


  • Legal issues around employment contracts and Covid-19
    Contact your local Community Law centre for advice with employment contracts. In the Tauranga area it’s Baywide Community Law.  
    Here and here are some questions and answers on the subject of jobs at this time.
    To access the wage subsidy employers must sign this declaration.



  • Mental Health Helpline
    Call or text 1737 any time of the day or night.


  • Bay of Plenty Civil Defence Hotline for the vulnerable
    For Bay of Plenty people struggling to get food, groceries, medication or other household goods and services. It is not intended to replace other support numbers. This free phone number is manned 7am to 7pm, 7 days a week. 0800 884 222.


  • We Care  is for people living on their own or caring for others during the pandemic and offers a helping hand and a listening ear during the current Level 4 lockdown period, and will provide practical supports once New Zealand returns to alert Levels 2 and 3.


  • Ministry of Foreign Affairs
    Advice for New Zealanders overseas.


  • The COVID-19 wage subsidy scheme has been modified. This is to help businesses that need to shut down under Alert Level 4 pay workers for an extended period of time.



  • The Government has launched a Business Finance Guarantee Scheme for small and medium-sized businesses, to protect jobs and support the economy. The Crown, in partnership with participating approved banks, will support targeted new loans (including increases to existing limits) to eligible businesses, as a response to difficulties caused by COVID-19





  • A full breakdown of Alert Level 3, including travel, recreation, social interaction and schooling can be found here.


  • Need to get digital? Chamber member Zeald is offering free eCommerce website builds for SMEs. Find out more HERE or read more about the eCommerce movement HERE.




  • ACC to delay invoicing
    Today ACC announced they will give firms more time and flexibility in making their levy payments this year. Invoices for the 2020/21 financial year would usually be sent from 1 July 2020 but will now be issued in October 2020. Other invoices issued throughout the year will also be on hold for three months. Payment options will be available once invoices are released. The changes add to the support ACC already has in place, for more see the ACC COVID-19 information for businesses page.


  • Treasury Weekly Economic Dashboard
    Treasury today has released its first COVID-19 Economic Dashboard, with a range of data to monitor the economy is doing with COVID-19. The Dashboard will be released every Friday – find it here.


  • ABC Waikato Offers FREE Service for All Business Owners Affected by Covid19
    ABC Business Sales have announced that they are opening their doors and phone lines free of charge to any business owner requiring business advice in the following areas:

    • Cashflow management/forecasting (Excel forecast templates provided)
    • How to effectively communicate with your bank and what documents they will need (checklist will be provided)
    • Details on what government subsidy is available for your business
    • Business valuations/appraisals Pre-Covid19 and Post-Covid19
    • Exit strategies for your business and what is required to maximize value in this new environment

    Their Waikato based team is a made up of experienced bankers, accountants, business owners and industry specialists across a range of sectors. The time to act is now – they have a number of resources, and templates available free of charge to help you get on the right track during the covid-19 lockdown period.
    Get in touch with one of their specialist brokers today: Greg (027 2930377) or Scott (027 4735425) or call 0800 180 222



    If you need to digitise your contact tracing processes for ease and efficiency, there’s some great free options out there, including the Government’s recently released NZ COVID Tracer. Check out some options below, including a couple from our members, and ditch the paper trail.

  • Up Again: Your weekly New Zealand Covis-19 update.
    Here’s your weekly round-up of our latest New Zealand updates from Up Again, a campaign to help clients get back to business after the disruption from coronavirus. Visit the New Zealand Up Again page for more guidance and up-to-date FAQ on topics including people, premises, suppliers, privacy, governance and government measures.



Business Expo Newsletter May 2020

Business Expo Newsletter May 2020

In our May edition of the Business Expo Newsletter:
• An Attitude of Gratitude
• Exhibit at the Business Expo
• Join These Awesome Businesses at the Expo
• Let’s Not Talk Ourselves into a Coronavirus Depression
• Webinars and Useful Links
Follow here to read more.
Rotorua Business Chamber Update

Rotorua Business Chamber Update

What you can do this week


  • Contact your bank manager for possible assistance or relief. Ensure that the companies own financing (if any) remains viable in the current situation.
  • Revisit your variable costs.
  • Cancel non-essential subscriptions etc.
  • Consider contacting suppliers and negotiating to extend payables.
  • Reach out to all creditors and debtors.
  • Negotiate rent reduction with your landlord.
  • Apply for COVID- 19 Government Wage Subsidy here.

Undertake financial scenario planning and cash flow projections.

    •  What revenue can I expect in? What bills do I need to pay? These scenarios will help with forward planning.
    • As times are uncertain, it is suggested you prepare 3 scenarios: conservative best case, likely and worst-case scenarios.  How long will the business survive in each scenario?
    • (You can use this handy template)

Create an action plan for each scenario.

    • Consider how many staff you need to keep on – and what will they do
    • If you need to start restructuring or reducing hours, how and when will you do this
    • Do you need to halt production of certain products or reduce services?
    • Consider the following areas: People & Productivity, Customers & Marketing,  Operations & Processes
    • Create a list of priorities and key tasks. Who is going to do what, and when do they need to do it by?

Apply for free professional advice. Under a new NZTE scheme, up to $5,000, fully funded business coaching and professional support are available from approved accountants, lawyers and HR professionals will shortly be available for Rotorua businesses who are GST registered.

Have employment questions? Contact EMA’s (Employer and Manufacturers Association) free helpline for employment advice (specifically aimed at employers) Phone 0800 300 362.

Consider reducing guaranteed work hours as an alternative to redundancy.

    • Many employment contracts state you must pay you, employees, 40 hours. Given the uncertainty around the timeframe of the non-essential business closure and the difficult financial environment when we get back to work, reducing your future legal requirements to employees ( ie: guaranteeing staff a minimum of 35 or 30 hours a week – instead of 40 ) may potentially help you to reduce redundancies and provide staff with income certainty for longer.


Source: Rotorua Business Chamber

Waikato Business Expo Forges On

Waikato Business Expo Forges On

We hope you and your team are bearing up okay under the strange business environment we are all operating in at present.  While it may have been an unexpected twist and may have been testing the bounds of your Business Continuity Planning, we know a lot of you will be working through new contingency plans to keep your teams safe, while still being able to carry on your business on a day to day basis.  Like you, we are monitoring the COVID-19 situation carefully and following Government guidelines with your safety always our priority.  It’s a challenging time but as we keep hearing, we are all in this together.

With more than 5 months until the Waikato Business Expo, we wanted to let you know that our goal is to still run the Waikato Business Expo in September, as long as we have the support of sponsors and exhibitors to make this event a success for everyone.  Depending on the timing, it could be just the tonic we all need for face to face contact and reconnecting.   We are closely in contact with our suppliers and, if necessary, we will postpone the event until a later date should circumstances dictate that need.

We are about to go into isolation due to an underlying health condition and we stand in solidarity with each of you (even if from a distance and through virtual connections), as we all work our way through the impact of this day today.  We know that businesses are hurting already and that there are sleepless nights for many.  But we also know that somehow, we will get through and we will come out the other side of this.  Some entrepreneurs will even find new opportunities as they navigate the changing landscape, and new businesses will be borne.

One thing is for sure, there is an endpoint to this at some stage, and NZ will come out of this in due course.  More than ever, the need for a Business Expo will be crucial as we come out of this and businesses look for a path forward.  The Expo will continue to be a great platform for exhibitors and sponsors to showcase their brands and to promote their products and services.  And there is the possibility that there will be new ways of doing things, new businesses, new products, new services, new ideas that didn’t even exist prior to COVID-19.

We appreciate that these are trying times and affecting everyone in some shape or form, however, we are a resilient bunch who will get through this and make NZ an even better place.

If you need to talk, please don’t hesitate to reach out, take care, stay safe and Kia Kaha.